Overview

Our Seminars are focused, expert-led sessions that unpack complex topics in just a few days. Perfect for professionals looking to upskill without a long-term commitment, each seminar goes deep into a specific subject. For example, Entering into the Enterprise Messaging is ideal for those exploring A2P opportunities and business messaging dynamics, while SS7 Explained & Routing Masterclass demystifies the intricate world of legacy signaling and routing intelligence. These seminars blend theoretical insights with real-world strategies, offering instant value to participants working in telco, CPaaS, or messaging companies.

Upcoming Courses

  • AI in Messaging Masterclass

    Artificial Intelligence (AI) in Messaging is revolutionizing the way communication happens across the telecom ecosystem. From automation and personalization to traffic optimization and customer engagement, AI is transforming every layer of messaging operations.

    But how does AI truly enhance business messaging? What tools and models power intelligent routing and campaign management? How can AI-driven analytics improve delivery, efficiency, and user experience? Discover all this and more in our AI in Messaging program.

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  • Presentation slide with title 'BMA Masterclass: Entering into the Enterprise Message Industry' and subtitle 'Decoding the Global Market: Threats & Opportunities.' Featuring a photo of Andreas Constantindes and speech bubble icons.

    Entering into the Enterprise Message Industry

    In this 4 hours Master Class Andreas Constantinides, Head of MoreThan160 with more than 25 years of experience in the Telco Industry and a Senior Executive at the Enterprise – Retail Business Messaging will present all the facts you need to know about the Enterprise Messaging Industry.

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  • Event poster for a masterclass on routing management, featuring a photo of Zaffar Owais Andrabi, scheduled for Wednesday, July 30, from 14:00 to 17:00 CET, lasting three hours.

    Routing Masterclass

    Route management (Routing Management) is the planning of using the most efficient routes to achieve high delivery rate for SMS termination. It is an essential operation for the whole A2P SMS ecosystem.

    But what does it take to efficient Route Management? How does it function with the whole A2P Ecosystem? Which is the type of routing? What does “smart routing” mean, and how can we measure best practices and get the advantage of valuable KPIs?

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  • Promotional graphic for a 'SS7 Explained' 3-hour masterclass on April 19, 2023, from 2 PM to 5 PM CET, featuring a globe, a man in a suit, and the text highlighting the event details.

    SS7 Explained

    SS7 is a set of protocols allowing phone networks to exchange the information needed for passing calls and text messages and ensure correct billing. It also allows users on one network to roam on another, such as when traveling in a foreign country.

    This lesson provides a fundamental look at both the SS7 protocol (along with GSM MAP) and related security issues and provides valuable SS7 insights into SS7.

    Lesson Duration: 3 training hours

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  • A promotional banner for the AMA 2025 Nomination Tutorial, featuring images of two men, with text about a free 60-minute seminar, sponsored by Alaris Labs.

    How to Built an Effective Nomination

    What sets apart an ordinary nomination from an extraordinary one? Discover the key elements that constitute an award-worthy submission. In this 60-minute tutorial,  Andreas Constantinides and Maria Pelivanidi will explore the structure, guidelines, and essential topics integral to crafting a nomination or presenting a Product/Service most unforgettably.

    Lesson Duration: 1 Training hour

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