Masterclass:
AI in Messaging: From Buzz to Business
The Future of Messaging in the ERA of A.I.
Artificial Intelligence is transforming the way businesses communicate, making messaging smarter, faster, and more personalized than ever before.
In the era of digital transformation, AI helps companies predict customer needs, optimize engagement, and automate interactions at scale.
Course Overview
From chatbots to predictive analytics, AI empowers messaging platforms to deliver seamless, human-like experiences.
Business Messaging is no longer just about sending information — it’s about creating meaningful conversations.
Together, AI and Business Messaging redefine how brands connect with people across the globe.
In the 3-hour Masterclass you will learn for about the usage, the utilize and the applications of A.I. in the Business mEssaging, and you will discover the trends of the near Telco future.
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14:00 – 14:50: Foundations & Context
15:00 – 15:50: Execution & Use Cases
16:00 – 17:00: Practical Skills & Future Outlook
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Date: Tuesday, 25 November 2025
Time: 14:00 – 17:00 CET
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Nassia Skoulikariti
AI & IoT Execution Strategist -
390€ Early Bird Price (valid until 30/10/25)
490€ Full Master Class Price
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After the Seminar, all participants will receive the lesson’s presentation in a PDF format and a Business Messaging Academy Certificate of Participation.
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Telco Professionals looking to understand AI’s role in messaging ecosystems.
Business Development Managers aiming to explore new revenue streams through AI-powered messaging.
Sales Directors who want to leverage AI for smarter customer engagement.
Account Managers managing enterprise clients in the telecom and messaging space.
Marketing Leaders & Product Managers interested in AI-driven customer communication strategies.
Technology & Innovation Specialists seeking practical applications of AI in messaging platforms.
Topics
AI Fundamentals – Key concepts and A.I. main Explanations.
AI in Messaging & A2P Today – The Use in Practice
Execution First, AI Second – Pilot failures and Critical Issues you Need to Know.
Real-World Use Cases – Sales, optimization, fraud detection, engagement.
Hands-On Prompting Basics – Practical instructions and live examples
The Road Ahead – The Messaging Future in the A.I. ERA.